Alliance Financial & Insurance Agency in 423 West Main Street

Customer Reviews about Alliance Financial & Insurance Agency:

• ★ ☆ ☆ ☆ ☆
  Delt with this business for years and had good service until i canceled my policy because of there crazy high prices. I asked when i canceled policy if i owned anything for my canceled policy and was informed i was all paid up. Couple weeks later i receive a bill, little annoyed but i pay it, couple weeks later i receive a check from same company for more money than what i just payed them. 4 months after i cancel policy we are buying a new house and i have a collections notice from a insurance policy from many years ago that i had cancelled through Alliance. So i call 2 times before i can get someone to pick up the phone at alliance. Where the person who answered basically told me he couldn't help me, so i ask to speak to a manager. 4 HOURS LATER i finally get a return phone from a manager after calling in 2 more times after intial call. Manager was a very rude person who likes to speak over you on the phone. And apperently if you pay month to month through them that entitles the manager Scott to treat you like dirt!! I paid month to month before i went to college and canceled my policy before i went and apprently the people that work there chose not to record it!! Thank you Alliance for screwing this up!! I wouldnt reccomend this company to my worst enemy. They have terrible customer service and have terribly high prices! I have the same coverage from a different company and pay 160$ less a month than alliances policy. As a Lowell local ill be sure to spread the word how "local business" treats its people.
  By Dusten Ransom, June 30, 2017
• ★ ★ ★ ★ ★
  I was with Progressive Direct for my motorcycle insurance but wanted to have an agent when it came to my car insurance. My girlfriend recommended Amy Thompson who I know well and I go to church with. I gave her the information over the phone and she got back to me with a quote very quickly. My quote was slightly less than other agents that I had already contacted about a quote so I decided to go with her. I recently had to stop in to the office to sign some documents regarding my policy and was greeted quickly and Amy came to help me within a minute or two. My experience with Progressive Insurance thus far has been excellent and they have handled my claim very quickly and I am glad that I can be a part of alliance from here forward for my other insurance needs.
  By Robert J. Woldhuis, March 06, 2017
• ★ ★ ★ ★ ★
  Tessa Misner was competent, professional and a pleasure. She was also prompt and courteous. thank you Tessa..........Randal
  By jack sun, November 02, 2016
• ★ ★ ★ ★ ★
  This agency was the one who was able to find me an affordable auto policy, breaking through some barriers State Farm (expensive) had for me. I highly recommend them for finding your best value of auto insurance premiums in the Grand Rapids, Lansing area of Michigan. They are great to work with. Thank you Scott at Alliance in Lowell!
  By Laura Schoenmehl, October 08, 2016

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